Three workflows that are quietly costing lives, trust, and accreditation.
These aren't edge cases. They happen in well-run eye banks every week — because the tools weren't designed for this work.
Tissue expired before anyone noticed.
A cornea donated Tuesday. Viable window: 14 days. Your coordinator found out on day 15 — buried in a spreadsheet tab nobody opened. The surgeon was already prepped. The patient waited three more months.
are discarded due to coordination failure, not medical unsuitability
⚠ COR-2851 expired 18h ago. No alert sent.
The EBAA auditor arrived. The trail was missing.
Chain-of-custody documentation across four different files, two email threads, and a sticky note on someone's monitor. The audit took 11 days instead of 2. You passed — barely. Next year, you might not.
report spending 40+ hours preparing for each EBAA accreditation cycle
Donor Consent
consent_v3_FINAL.pdf
Recovery Authorization
email_thread.eml
Lab Processing
???
Surgeon Assignment
text_message.png
Transplant Outcome
outcome_form.xlsx
The donor family never heard from you.
Margaret Chen donated her husband's corneas in October. By February, she'd heard nothing. No outcome letter. No impact report. She told three friends. Two had been considering registration. They didn't.
never receive a transplant outcome update — your single biggest retention failure
Margaret Chen
Donated Oct 14
127d waiting
Robert Vasquez
Donated Oct 22
119d waiting
Diane Okonkwo
Donated Nov 3
107d waiting
James Patel
Donated Nov 18
91d waiting
No automated outreach configured.
Every row is a decision your current system gets wrong.
Built specifically for EBAA-accredited eye banks. Not adapted from CRM software. Not a spreadsheet with macros. Purpose-built.
| Capability | OpticBuilt for Eye Banks | Generic CRM | Spreadsheets | Legacy EBAA Software |
|---|---|---|---|---|
| 01 — Core Tracking | ||||
Corneal tissue chain-of-custody Real-time barcode scan at every handoff point | ||||
Expiration alerts with 72h / 24h / 2h escalation Auto-escalates to on-call coordinator if unacknowledged | ||||
| 02 — Compliance | ||||
EBAA audit trail — one-click export Generates EBAA-formatted PDF in under 90 seconds | ||||
Regulatory change notifications Pushed automatically when EBAA standards update | ||||
| 03 — Surgeon Comms | ||||
Real-time tissue availability to OR teams Surgeons see live inventory without calling the bank | ||||
Automated 2 a.m. availability push notifications No coordinator needs to be awake to send it | ||||
| 04 — Donor Engagement | ||||
Automated donor family outcome letters Triggered at transplant confirmation — branded, personal | ||||
Impact reporting for foundation boards Visual donor-impact dashboards exportable to PDF/PPT | ||||
| 05 — Reporting | ||||
Live KPI dashboard for eye bank directors Discard rate, utilization %, response time — all live | ||||
Cross-facility benchmarking Compare performance against anonymized network averages | ||||
10 capabilities. 10 rows where Optic wins.
See exactly how your current setup scores against this table.
Here's how you get both tissue and trust back.
Each winning row in the comparison table is backed by a workflow your team can use on day one.
Every cornea. Every handoff. Zero gaps.
Scan a barcode at recovery, processing, shipping, and OR delivery. The chain-of-custody writes itself. Your EBAA auditor gets a one-click export. No reconstruction, no panic.
Chain-of-custody gaps in last 340 audits
Donor Recovery
Nov 12 · 09:14 · Dr. Sarah Kim
Lab Processing
Nov 12 · 14:33 · Tech: R. Okafor
Quality Check
Nov 12 · 16:02 · QA: M. Thompson
Surgeon Assignment
Nov 13 · 08:00 · Dr. James Nguyen
OR Delivery
Nov 13 · 07:45 · Courier #4
✓ Complete chain verified. EBAA compliant.
What does your eye bank look like on Optic?
Tell us your organization and monthly donor volume. We'll show you a dashboard built around your actual workflows — not a generic demo.
Download the EBAA Compliance Checklist.
The complete audit-prep checklist used by 340+ EBAA-accredited eye banks. Six sections, 47 requirements, mapped to the 2025 accreditation standards. Free, no sales call required.
Recovery documentation — 18 required fields per donor event
Processing standards — temperature logs, culture results, incubation records
Quality assurance — slit-lamp exam records, ECD measurements, grading criteria
Distribution chain — surgeon credentialing, recipient consent, OR delivery confirmation
Outcome tracking — 90-day post-transplant status for every unit distributed
Adverse event reporting — timeline, root cause analysis, corrective action documentation
EBAA Compliance Checklist
47-point checklist. 2025 standards. Instant download. We'll also send you the Optic compliance automation overview.
No spam. Unsubscribe anytime. We won't call you.
Downloaded by 1,200+ eye bank professionals



